Shipping Information
WNABeauty ships beauty products throughout Malaysia.
Domestic Shipping (Malaysia)
Shipping Partners
- DHL eCommerce: Standard delivery for most orders
- EasyParcel: Available for selected areas
Delivery Times
| Region | Estimated Delivery |
|---|---|
| Peninsular Malaysia (West) | 2-4 business days |
| Peninsular Malaysia (East Coast) | 3-5 business days |
| Sabah & Sarawak | 5-7 business days |
Shipping Rates
Shipping rates are calculated based on:
- Package weight and dimensions
- Delivery destination
- Shipping method selected
Exact shipping cost will be displayed at checkout before payment.
Order Processing
- Orders are processed within 1-2 business days
- Orders placed on weekends/holidays are processed the next business day
- You will receive a tracking number via email once your order ships
Track Your Order
Once shipped, you can track your order:
- Via the tracking link in your shipping confirmation email
- Through your account dashboard on our website
- Directly on the courier's website using your tracking number
Delivery Issues
If you experience any delivery issues:
- Delayed Delivery: Contact us if your order hasn't arrived within the estimated timeframe
- Missing Package: We will investigate with the courier and resolve the issue
- Damaged Package: Refuse delivery if visibly damaged and contact us immediately
Contact Us
For shipping inquiries:
- Email: wnabeautyhq@gmail.com
- WhatsApp: 017-845 7685
